Privacy Policy

Your Privacy Matters

This policy explains how Print Bench collects, uses, and protects your information.

Effective date: January 28, 2026

Information We Collect

  • Contact details you provide (name, email address, project details).
  • Files you upload for printing or reference (e.g., STL, images, PDFs).
  • Basic usage data from your browser (IP address, device type, pages viewed).

How We Use Your Information

  • Respond to enquiries and provide quotes.
  • Review files and prepare print estimates.
  • Send project updates and delivery coordination.
  • Improve our services and website experience.

Sharing & Disclosure

  • We do not sell your personal information.
  • We only share details with service providers needed to deliver our services (e.g., email).
  • We may disclose information if required by law.

Files & Confidentiality

  • Your uploaded files are used only to deliver your print.
  • We keep files for a limited time for reprints unless you request deletion.
  • Let us know if your project is confidential and we can remove files after completion.

Cookies & Analytics

  • We use essential cookies for site functionality.
  • We may use analytics to understand traffic and improve the site.
  • You can manage cookies in your browser settings.

Contact & Requests

  • You can request access, correction, or deletion of your information.
  • Email us at hello@printbench.com.au for privacy requests.

Questions about privacy?

Email us at hello@printbench.com.au and we'll help promptly.

Contact us