Privacy Policy
Your Privacy Matters
This policy explains how Print Bench collects, uses, and protects your information.
Effective date: October 18, 2026
Information We Collect
- Contact details you provide (name, email address, project details), plus order and delivery details when you buy a print.
- Files you upload for printing or reference (e.g., STL, images, PDFs).
- Basic usage data from your browser (IP address, device type, pages viewed).
How We Use Your Information
- Respond to enquiries and provide quotes.
- Review files and prepare print estimates.
- Send project updates and delivery coordination.
- Improve our services and website experience.
Sharing & Disclosure
- We do not sell your personal information.
- We use service providers for email, payment processing and delivery. Card payments are handled by Stripe: your card details go directly to Stripe from the secure payment form at checkout, and we never see or store your full card details.
- Our enquiry form uses Cloudflare Turnstile to block spam. It checks your browser and IP address to confirm you’re not a bot; Cloudflare handles this data under its own privacy policy.
- Our home page shows our Google reviews, loaded live from Google Maps. When you scroll to them, your browser loads the reviewers’ profile pictures from Google.
- We may disclose information if required by law.
Files & Confidentiality
- Your uploaded files are used only to deliver your print.
- We keep files for a limited time for reprints unless you request deletion.
- Let us know if your project is confidential and we can remove files after completion.
Cookies & Analytics
- We use essential cookies for site functionality.
- We use Google Analytics to see how people find and use the site, including when you tap a WhatsApp, phone or email link or send the quote form.
- You can manage cookies in your browser settings.
Contact & Requests
- You can request access, correction, or deletion of your information.
- Email us at hello@printbench.com.au for privacy requests.